Amazing example of how we (the software industry) make sh*tty software (in this case car rental web apps) and how we have no digital identity. Dick (and the rest of the sxip folks), Boris, Phil, Doc and Identity Woman are on the case at the Internet Identity Workshop 2006 though so at least the digital identity problem will be solved (eventually).
From Intention Economy Hell: Renting a Car - a photoset on Flickr.:
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A real-world use case that serves as a fine example for both Identity and Intention Economy discussions.
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Doc quotes and expands on Chris's because of open source! Go Chris and Doc go!
From An immodest proposal | Doc Searls' IT Garage.:
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I don't believe people and companies are naturally opposed, but rather that the kinds of corporate creatures that dominated and oppressed their ways through the Industrial Age were advantaged by a lack of power among individuals on the demand sides of marketplaces, and a producer/consumer asymmetry that no longer exists - not now that consumers can produce as well, which is one very significant aspect of open source: the demand side supplying itself.
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